1. Introduction
Waypoint Dynamics Dispatch LLC ("Waypoint Dynamics," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal and business information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, complete carrier onboarding, request dispatch services, or otherwise interact with us.
By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
Business Information
- Company Name
- DBA
- MC Number
- DOT Number
- EIN
- Business Address
- Insurance Information
- W-9
- Authority Documents
Personal Information
- Owner Name
- Dispatcher Contact
- Phone Number
- Email Address
- Driver Information (when necessary)
Financial Information
- Factoring Company
- Banking Information (if applicable)
- Payment History
- Billing Information
Website Information
- IP Address
- Browser Type
- Device Information
- Cookies
- Website Analytics
3. How We Use Information
- Provide dispatch services
- Negotiate freight rates
- Communicate with brokers
- Verify carrier authority
- Process invoices
- Improve customer service
- Prevent fraud
- Comply with federal regulations
- Respond to customer requests
4. Information Sharing
We do not sell your personal information. Information may be shared with:
- Freight Brokers
- Shippers
- Factoring Companies
- Insurance Providers
- Government Agencies when legally required
- Service Providers that assist our operations
5. Data Security
Waypoint Dynamics implements commercially reasonable safeguards including:
- Secure cloud storage
- Encrypted communications where available
- Access controls
- Password protection
- Administrative security procedures
No internet transmission is completely secure. We cannot guarantee absolute security.
6. Cookies
Our website may use cookies to:
- Improve functionality
- Remember preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser.
7. Data Retention
We retain information as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
Depending on applicable law, you may request to access, correct, or delete your information, request copies of your data, or withdraw consent. Requests may be submitted by contacting us.
9. Third-Party Websites
Our website may link to third-party websites. Waypoint Dynamics is not responsible for their privacy practices.
10. Children's Privacy
Our services are intended for individuals who are at least 18 years old.
11. Changes
We may update this Privacy Policy at any time. Updates become effective immediately upon posting.
12. Contact
Waypoint Dynamics Dispatch LLC
Email: support@waypointdynamicllc.com
Website: https://waypointdynamicllc.com